PRODUCT FAQS

Find answers to frequently asked questions regarding our products below.

Matcha has a natural, slightly bitter taste with a fine umami note. High-quality matcha like ours tastes smooth, creamy, and mildly sweet – especially when prepared with plant-based milk or as an iced matcha latte.

Yes, matcha is rich in antioxidants, vitamins, and minerals. Especially notable is the catechin EGCG, known for its cell-protective and metabolism-boosting effects.

Matcha contains caffeine but works differently from coffee. Thanks to its combination with L-theanine, caffeine is released more slowly – providing a long-lasting, focused energy boost without jitters.

One serving contains about 30–40 mg of caffeine. Two servings a day are well tolerated by most people. If you're sensitive to caffeine, start slowly and observe how your body reacts.

  1. Mix or shake 1–2 g matcha with 60 ml cold water.
  2. Add ice cubes to a glass.
  3. Pour in the matcha.
  4. Top with plant-based milk and sweeten to taste.

Our matcha comes from Japan's top-growing regions like Uji or Kagoshima and is traditionally processed.

We're proud to be one of the few selected partners the traditional Japanese top-producers work with.

Ceremonial Grade is ideal for drinking. It is the highest matcha quality grade and is used for the traditional tea ceremony in Japan. Ceremonial grade matcha is known for it's bright green color.

Culinary Grade is typically used for cooking and baking – it has a stronger flavor.

Keep it airtight, cool, dry, and away from light – preferably in the fridge. Use it within 1–2 months after opening.

Yes, our matcha is 100% vegan and free from sugar, additives or flavorings.

Matcha contains caffeine (approx. 30–40 mg
per serving). Please consult your doctor before consumption during pregnancy.

Due to the caffeine content, we recommend matcha for children aged 16 and above.

SHOP & ORDER FAQS

Find answers to frequently asked questions regarding our online shop, order and shipping process below.

It takes about 2-3 days until you receive your package.

We fulfill orders usually within one business day after your order is placed in our online shop. Shipping takes another 1-2 days.

Shipping within Germany is free for orders over €50. For shipping to other European countries, it’s free for orders over €85.

You can securely pay using:

American Express, Apple Pay, Google Pay, Klarna, Maestro, Mastercard, PayPal, Shop Pay, Union Pay, and Visa.

Once your order has shipped, you'll receive a confirmation email with a tracking link, allowing you to follow your package's journey.

Changes or cancellations are only possible before your order has been shipped. Please contact Matchasome support as soon as possible using the contact form on the website.

Returns are accepted in accordance with legal regulations. Matcha powder and tea is non-returnable for hygiene reasons, but accessories can be returned if unused. For full details, refer to our Refund Policies.

Customers are responsible for return shipping costs, unless the product is damaged or incorrect. Refunds are processed once returned items are received and inspected.

Got another question?

We're happy to support. Please contact us via the contact form.

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